Built on accountability, not assumptions
At Heliotrax, we believe international logistics should be controlled, reliable, and professionally managed from start to finish.Too often, it isn’t.
Why Heliotrax was created
Heliotrax was founded by Alan Hudson after recognising a gap in how logistics was being delivered - particularly within renewable energy projects.
Having managed over 60 projects across solar, battery storage, and energy infrastructure, it became clear that supply chains were often fragmented. Responsibility was split across multiple providers, leading to delays, missed deadlines, and unnecessary financial impact.
Heliotrax was built to provide a more controlled and accountable approach.
The problem with traditional freight
Many businesses rely on large freight providers, but in reality, they often become just another shipment in a system.
There is little ownership, limited accountability, and a lack of care when things go wrong.
We don’t operate like that.
For us, your business is our responsibility. Every shipment matters, and every outcome counts.
Our mission
To manage freight and customs with complete accountability.
We approach every shipment with the mindset that failure is not acceptable. From planning through to delivery, every stage is handled with focus, care, and attention to detail.
We don’t accept “good enough”—we aim to get it right, every time.
Our vision
To grow Heliotrax into a trusted international logistics partner through consistent delivery and long-term client relationships.
Our growth is based on results. Clients return because the process works, communication is clear, and shipments are managed properly.
How we work
- We operate as an extension of your business
- We take ownership of the full logistics process
- We prepare for issues before they arise
- We focus on solutions, not excuses
- We maintain high standards at every stage
When things don’t go to plan
Logistics doesn’t always run perfectly—but how it’s handled is what matters.
When challenges arise, we act quickly to:
- Identify the issue
- Recover lost time where possible
- Communicate clearly
- Resolve and move forward
Our role is to keep your shipment moving, regardless of the situation.
Where we add value
We integrate into your operation as an experienced logistics resource.
That means:
- Practical knowledge when decisions need to be made
- Reliable communication throughout the process
- Strong coordination across freight and customs
- A consistent point of contact you can rely on
What this means for our clients
Clients don’t need long explanations.
They come back and ask:
“When can you start the next project?”
That trust is built through delivery, not promises.