At HelioTrax, we specialise in import customs clearance across the UK, ensuring your goods move through ports without delays, compliance risks, or unexpected costs.

Unlike standard customs brokers, we operate as a full-service logistics partner, managing everything from customs declarations to final delivery — giving you complete control and confidence over your supply chain.

Our approach is simple:
no delays, no backlogs, no uncertainty.

Every declaration is processed same day — often within the same hour.

1. Pre-Arrival Planning

We prepare declarations up to 10 days in advance to eliminate delays.

2. Documentation Review

We verify commercial invoices, packing lists, and shipping documents.

3. Classification & Compliance

We assist in identifying correct commodity codes and ensure regulatory compliance.

4. Customs Declaration

Entries are submitted via CDS with direct system access.

5. Duty & VAT Handling

We support clients in managing and optimising payable charges.

6. Immediate Clearance & Release

Our workflow ensures same-day - often same-hour - clearance.

We operate across all UK ports and borders, combining our own customs authorisations with trusted partner networks.

Direct clearance capability (own badges):

• Felixstowe
• London Gateway
• Southampton
• Immingham
• London Heathrow
• Grangemouth
• Non-inventory linked land borders

Extended coverage:

We support all other UK ports via authorised partners, ensuring full nationwide reach.

This means your cargo is covered regardless of entry point.

Speed Without Compromise

We do not carry backlog — every job is completed daily.

True Operational Expertise

Over 20 years of hands-on customs experience.

Full Supply Chain Control

Customs clearance integrated with freight and delivery.

High-Volume Capability

Capacity to handle 500+ entries per month and large-scale projects.

Compliance You Can Trust

Every declaration is handled with precision, ensuring full alignment with UK customs regulations.

Personal, Accountable Service

We operate with a simple mindset:
success is expected - failure is not an option.

We don’t just submit entries — we manage complex customs operations at scale.

Our capabilities include:

• CDS declarations via direct system access
• Pre-arrival clearance (up to 10 days before arrival)
• High-volume project handling (1,000+ entries per project)
• Real-time customs inventory system integration
• Duty and VAT optimisation support within legal frameworks
• Advisory support for classification and compliance

This positions us as a specialist customs partner, not just a processing service.

We are experienced in handling complex, high-risk, and time-sensitive shipments, including:

• Containerised cargo (FCL & LCL)
• RoRo shipments
• Bulk cargo movements
• Project and oversized cargo
• Time-critical shipments
• Duty-sensitive goods requiring compliance precision

We work closely with clients who are liable for duty exposure, ensuring all entries are correctly handled to minimise risk.